We will make every project a priority, listening and clearly understanding the customers need and concerns. We will address those concerns in a timely fashion and quickly resolve any issues to continuously work to serve our customers better.
We will first educate our customers so they will understand the value of our services and appreciate this quality of our work. We will invest our time to inform our customers of this various ideas and products available to them and help our customers understand the levels of quality associated will these various options and mold them into their budget.
We will always remember we are guests in our customer’s home. We will behave with dignity and respect whenever we are in their company or at their home. We will work with subcontractors who understand these values. We will also treat those subcontractors with this same respect that we have for our customers.
We will be honest with regard to our schedules and timelines. We will return all calls promptly, never taking more work than we can manage. We will be focused on all the details from the start to this very end of the project, leaving no loose ends behind. Finally, we will return this warmth and privacy back to our customers along with their newly customized living space.
When we are finished, our goal is that our customer will be satisfied they selected “GRAND HOMES & CONSTRUCTIONS” sharing this experience with all their friends and families.